26 August 2008

How difficult can it be?

While travelling home from work last Friday avec Munchkin the windscreen of my car was hit by a rather large rock. This caused a crack to propogate across the windscreen. Munchkin was most impressed...."ooh!" he cooed. "uh oh!" he said.

Still, this meant that I had to sort out getting the windscreen replaced ASAP. So, I dutifuly made a call to my insurer who provided me with a contact number at a "fix my windscreen quick" place. It was agreed that Mr Fix It would come out to the power station and fix it at the car park. Excellent I thought, no need to take a day off work (hence more days in the bank to take over Christmas!)

The bank holiday weekend then came and went too quickly and we found ourselves at work. At exactly the time promised, Mr Fix It turned up. However, when i went to get him he said that he would rather work under cover as the dark clouds did not bode well. I tried to tell him that the weather was always bleak over the Severn but he wouldn't take my word for it.

Plan B then. There was only one garage on site. In order to gain access and permission for work to be done , I had to get special dispensation. So I rang a colleague who had the power to say yes. He wasn't there! So I rang my boss...who wasn't there so in the end I had to get the site director on the phone (my boss' boss). He was very good although he wondered why the deed couldn't be done in the car park.

But that was not the end of it. I then had to get Mr Fix It's vehicle searched and to ensure that Mr Fix It was in my sight for the whole hour he was on site. I also had to escort Mr Fix It off site and the nice men in security had to fill out lot of bits of paper.

All is well that ends well though. The windscreen is fixed and has withstood the test of rain. I will just say that it took almost as long to get all the necessary authorisations to do the work as it did to complete the actual work!

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